How we protect your personal data when you order a French medical translation. 100% secure medical translations guaranteed

Several times a month we receive queries from potential clients about how we are able to guarantee the privacy of sensitive medical data sent to us for our French medical translations. It is a burning issue within both this industry, and many others, given the current high-profile data leaks. It is also an issue we take very seriously. Here at French Medical Translators, our data protection is amongst one of the best in the industry and we would like to share just why.

What personal data do we process in our French medical translations?

It may seem fairly obvious, but our French medical translations do not just include your sensitive medical records and health-related data. We process a range of personal data, all in-house, and including the following:

• Name and address information for billing

• Contact details (email, telephone number) for medical translation quote requests

• Medical data (medical records, health conditions, medication, etc.)

• Family data included on certificates (birth certificates, death certificates, marriage certificates)

How do we guarantee the privacy and confidentiality of your personal data when requesting a medical translation?

First and foremost, our services are not outsourced to any third-parties. What exactly do we mean by this? Well, let's first look a little at how the translation industry typically works. With a translation agency, you would normally send your personal document to the agency for translation (1st party); the agency would then send the document to a translator (2nd party); after completion of the translation the document would then be sent to a reviewer to proofread the document (3rd party). This entire process is conducted online. As you can see, the risks of potential accidental disclosure of your personal data are accentuated by the fact there are often three parties involved. However, this is taking into account the fact that the first translator and proofreader are available and accept the project - often a translation agency will solicit a number of translators for the same project, and potentially send your documents to all of them first.

Here at French Medical Translators, all of your personal medical data is safe and nothing is sent to third-parties

We operate differently. When you send us your French medical document for translation (whether this be a birth certificate, death certificate, lengthy medical records, etc.) the document is received by myself. I then consult the document and confirm with you whether or not I can take on the project, issuing a quote including the proposed price and turnaround time. If you do not wish to proceed, I simply delete the email chain and files. If you wish to proceed, the files are stored locally on my own hard disc drive and the translation is performed off-line, using my own in-house computer system. Only myself works on your project and all translation, reviewing and proofreading is performed by one party.

What this means is that we massively reduce the potential number of parties who view your personal medical data. Once the project is complete, we then return your files to you, and after one month we then delete all files and data. Since nothing is sent out to any external third-parties, once this data is deleted, there is no other potential data trail meaning your personal data is safe and secure with us.

We offer to sign non-disclosure agreements for your personal medical data

We also offer and agree to sign non-disclosure agreements with some clients. Just recently, I performed a translation of some lengthy and highly-sensitive French medical records for a patient in France originating from the USA. She was very keen to ensure that nothing was disclosed and asked me to sign an NDA before taking on any translation. I agreed to sign the document and this created a further sense of security as there was a legally binding protection mechanism regarding all of my client's personal data. Not only is this important for peace of mind and data security, but it also leads to further reassurance during a very difficult time regarding your health and medical condition.

Thanks to this NDA, my client was able to securely send all of her French medical records to me for translation in the knowledge that they would only be translated by myself, nothing would be shared online and would be deleted on her request a few days after receipt of her final translation.

This is a service which was offered at no further cost as we do not believe it is in our interest to make any more money whilst protecting your privacy. It forms an essential part of our French medical translation service.

How secure is my medical information when using French Medical Translators?

All of my French medical translation takes place off-line and in-house. Let's take a closer look at what this means.

In today's translation industry, many translation agencies and freelance translators are cutting corners and using machine translation (MT) tools and online translation tools leaning in artificial intelligence (AI) systems to produce a first draft medical translation which they then proofread and correct themselves.

Inherently, this method of working means that your personal medical records will be uploaded (willingly) to an online translation tool or AI tool. We have all read very recently about the security flaws in the use of online tools since the data is often available for anyone to read by a simple Google search.

At French Medical Translators all of our medical translations are done by a human, with no machine translation tools or AI translation

Once more, here at French Medical Translators we do things differently. It is hard to argue that an online machine translation tool or AI system will be very fast, often instantaneous. However, at what cost to your privacy?

All of my translations, without any exception, are performed by myself personally and off-line. This means that your documents are never uploaded to any machine translation tool, nor is any AI system used to assist me in the translation.

Accurate French medical translations, 100% human

This means that my medical translations are all 100% human, without any risk of leaked data and without any further risk of AI mistranslation. It is undisputable that some machine translation tools have made significant progress in accuracy in recent decades to the extent that a basic translation is acceptable.

However, when it comes to translating complex medical records, this is far from the case. Machine translation is simply not yet close to producing accurate and reliable translations of complex medical documents.

Also you need to ask yourself if you would trust handing the translation of high-stakes medical documents to a machine which is recognised as not being 100% accurate? Where does the liability lie in case of any error?

I think we can all agree that when it comes to your health and well-being, it is best to use a human translator. And that is exactly what you will get here at French Medical Translators.

French medical translations you can trust by a human translator, 100% secure and reliable

By calling on our services you are guaranteed a reliable French medical translation. All medical translations are performed by myself, with no external third-parties involved, no risk to your data security and no machines used. We cut out the risk of data leaks and errors in mistranslation.

We believe we are one of the best in the industry thanks to this and our costs are kept as low as possible as a result. Because we do not outsource our French medical translations, we do not need to pay other parties and we pass this cost-saving on to our clients because we know it matters at a time when you need it most.

To read more about us and how we work, or to ask for a quote for translation of your French medical documents or to simply ask about how we protect your sensitive French medical information, get in touch today or visit our website to learn more.